Terms of Service

Welcome to Darlisse Fresh Mart! We are committed to providing you with a safe, reliable, and enjoyable shopping experience. By using our website and services, you agree to the following terms and conditions. Please review them carefully.

Use of Our Website

• You must be at least 18 years old or have parental consent to make a purchase.
• All information you provide must be accurate, current, and complete.
• Unauthorized use or access of our systems, data, or content is prohibited.

Product Availability and Pricing

• We strive to ensure all items listed on our website are in stock and accurately priced. However, availability and prices may change without prior notice.
• If a product is unavailable after you place your order, we will notify you promptly and offer alternatives or a full refund.

Ordering and Payment

• Orders are considered confirmed only after you receive a confirmation call or message from our team.
• Payments can be made via cash, GCash, Maya, or bank transfer, as indicated during checkout.
• Full payment must be completed within 24 hours of receiving payment instructions to secure your order.

Delivery & Pick-Up

• We deliver to select areas in Bacolod City. Delivery fees and schedules will be communicated during order confirmation.
• It’s your responsibility to provide the correct delivery address and be available to receive your order at the agreed time.

Returns & Refunds

• Our returns and refunds policy is designed to protect your interests and is detailed on our Refund Policy page.
• Please review the policy for information about eligibility and procedures.

Privacy & Security

• Your personal information is handled in accordance with our Privacy Policy.
• We take reasonable steps to keep your data secure and confidential.

Intellectual Property

• All content on this site, including text, images, and design, is owned by Darlisse Fresh Mart or its partners and is protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission.

Limitation of Liability

• Darlisse Fresh Mart is not responsible for damages arising from improper use of products or from issues beyond our control (such as delivery delays due to unforeseen circumstances).

Policy Updates

• We may update these terms from time to time. Changes will take effect once posted on this page. Please check regularly for the latest version.

Contact Us

If you have any questions or concerns about our terms, please get in touch:
Email: contact@darlissefresh.com
Phone: +63 975 653 7206

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